FAQ

1. Q: Are you a factory or trading company?

    A: We are professional manufacturer for steel pipe, and our company also is a very professional a trade 

        company for steel products.we can also provide a wide range of steel products.

2. Q: Can I get samples before order?
    A: Yes, of course. Usually our samples are free. we can produce by your samples or technical drawings.

3. Q: What is your delivery time?
    A: Our delivery time is about one week, timing according to the number of customers.

4. Q: What is your payment terms?
    A: Our usual payment methods are T/T, L/C, D/A, D/P, Western Union, MoneyGram, payment methods can 

        be negotiated and customized with customers.

5. Q: What do your factory do regarding quality control?
    A: We have obtained ISO, CE and other certifications. From materials to products, we check every process to 

        maintain good quality.

6. Q: How can you ensure what I got will be good?
    A: Alibaba will act as our guarantor. If the product fails the inspection before leaving the factory, you can refuse 

        to accept the goods.

7. Q: How do you make our business long-term and good relationship?
    A: We keep good quality and competitive price to ensure our customers benefit ; We respect every customer as 

         our friend and we sincerely do business and make friends with them. No matter where they come from.

8. Q: How about MOQ?
    A: The minimum order quantity is 1 ton, which can be customized according to customer requirements. Please feel 

        free to leave us message if you have any question about us and our products.

9. Q: How do we trust your company?
    A: We specialise in steel business for years, headquarter locates in Jinan, Shandong province,you are welcome to 

        investigate in any ways, by all means, you could place an order in Alibaba with trade assurance which could secure 

        your payment.