FAQ

1. Q: Are you a factory or trading company?

A: We are a Chinese manufacturer,with both factories and trading companies.

2. Q: Can I get samples before order ?
A: Yes, of course. Usually our samples are free. we can produce by your samples or technical drawings.

3. Q:what is your delivery time ?
A:The time of delivery is usually around 7 days. We can send out in 3 days if it has stock.

4. Q:What is your payment terms?
A:Our usual payment term is 30% deposite, and rest against B/L. L/C is also acceptatble EXW, FOB, CFR, CIF.

5.Q:What do your factory do regarding quality control?
A:We have gained ISO, CE,API authentication. From material to products, we inspect each process to keep good quality.

6. Q:How can you ensure what I got will be good ?
A: Alibaba will act as our guarantor. If the product fails the inspection before leaving the factory, you can refuse to accept the goods.

7. Q:How do you make our business long-term and good relationship?
A:We keep good quality and competitive price to ensure our customers benefit ; We respect every customer as our friend and we sincerely 

do business and make friends with them. No matter where they come from.